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From the first inquiry by phone they help you understand the process, and walk you through each step so that there are no surprises along the way. Paul insists on having a conversation with every potential client, so they understand the scope of the project and he can get a clear idea of what they are looking for and advise them on their best course of action.
safe and secure move
on- time Delivery
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De: Michelle Troy (via Google Docs)
“
good afternoon Paul
I’ve attached the testimonial for you with my English name on it. Thank you again for your help.
moving our entire household from Texas to Ecuador and were honestly nervous about the process. From the initial quote to the final delivery of our belongings, Paul Relocation Services made the entire experience smooth and stress-free.
Their team carefully and professionally handled all of our furniture, fragile items, and personal belongings. They expertly managed all the complex international customs paperwork and kept us updated with real-time tracking throughout the journey. Best of all, our shipment arrived safely and on schedule in Cuenca, with nothing damaged or missing.
The pricing was clear from the start, and their communication was excellent, even across time zones. They truly took the stress out of our international move. We couldn’t be happier with the service we received.
-Nancy Leach
best regards.
Ji (Nancy)
De: image machine
“
Hi Paul –
We would like to extend our sincere appreciation to Paul Wilches for his services in moving us from Atlanta to Cuenca.
Having spent 45 years in international ocean shipping, I knew it was critical to find a company that understood shipping household goods and personal effects.
After researching several companies, and having spoken with Paul, we made the decision to entrust our move with Paul and his company, Relocation Services of Ecuador.
The move was very smooth – Paul and his team did a great job in communicating. When the original ocean carriers scheduled was severely delayed, he was able to adjust to another carrier that ensured we could load our container on the same date in Atlanta as planned.
The container ended up arriving as originally planned and to the date with no issues.
Paul and his team worked to clear our cargo through customs and did a great job when during the inspection it was discovered the company loading the container put in 4 empty boxes that were not manifested on the packing list.
As well, Paul and team were extremely helpful when we faced some internal delay with customs. Basically, a systems error where one department was not seeing the customs release.
I bring this up, because as I started out saying having spent 45 years in ocean shipping, this is exactly why I wanted a company that was an expert in handling the process door to door.
My wife and I truly appreciate the level of service Paul provided, and we enjoy the friendship built during the process.
Thank you Paul – Great Job to you and your entire team!
De: Dennis Grady
WE ARE THE COMPANY THAT HAS WON THE BEST INTERNATIONAL SHIPPING AND HOUSEHOLD SERVICES COMPANY FOR 4 CONSECUTIVE YEARS. ALL…
If you have any Move need, simply call our 24 hour
atention number.
CEL593-987-213242 or contact us
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