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From the first inquiry by phone they help you understand the process, and walk you through each step so that there are no surprises along the way. Paul insists on having a conversation with every potential client, so they understand the scope of the project and he can get a clear idea of what they are looking for and advise them on their best course of action.

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Paúl Wilches

PERSONAL EFECTS AND HOUSEHOLD GOODS EXPERTS

our process

De: Kurtis <bobcatfan1961@gmail.com>
Enviado: miércoles, 4 de febrero de 2026 13:02
Para: Paul Wilches <paulw@relocationservicesofecuador.net>
Asunto: Kane Letter
Our family started planning our move to Ecuador about two years ago. We did a lot of research before making our decision to move. One of the things we decided early on was to move our household belongings with us. This was important to us in that we wanted a sense of our home in the US coming with us and our children could bring all of the things that were important to them to help make the move easier for all of us.
What we noticed in doing our research to move our household goods was that one name kept coming up, whether this was on YouTube or Facebook, and that name was Paul Wilches. So we contacted Paul by phone. We had to first sell our house and this took some time, almost a year. We had a few contracts on our home that fell through and each time we had to schedule our move and then cancel. That happened two to three times. Each time Paul was very accommodating.
Paul gave us, from the beginning, a detailed process of how to pack and label our goods for shipment. And every time we had a question or concern Paul was always there with a quick response either by phone, email or messaging on Whats App.
And finally, when the day arrived to load the container, it arrived on time. We were constantly informed as to the arrival date in Ecuador and any delays that may occur during shipping. The container arrived in port and went through customs and Paul was there during the customs inspection. The price also included the delivery of our goods to our residence in Ecuador. Once cleared of customs our container arrived and they unloaded everything into our home here in Ecuador.
Yes, we made some mistakes in packing. Paul was able to deal and clear up our mistakes.
I cannot recommend Paul enough. He handled everything in a kind and professional manner and was always available for any questions. If you are planning a move to Ecuador please contact Paul at Ecuador Relocation Services.
Sincerely,
Kurtis K

Kurtis

De: LeeAnn Langdon <lzeighl@gmail.com>
Enviado: martes, 6 de enero de 2026 15:42
Para: Paul Wilches <paulw@relocationservicesofecuador.net>
Asunto: Re: SERVICE TESTIMONAIL
Good afternoon, Paul. Thank you so much for the return of the container deposit.
We greatly appreciated the professional help from you and your team in moving our container from Denver to Cuenca. Your instructions for packing and itemizing our household goods were very clear, and your thorough communication throughout our moving process really helped relieve our anxiety.
We were so relieved to hear that our shipment sailed through customs with no issue.
But we are especially grateful to you and your team for moving heaven and earth (and Customs bureaucracy) to get our container out of the port and to our door just before a long holiday weekend. You saved us from sleeping on the floor for a week!
I will gladly recommend Relocation Services of Ecuador to anyone who is considering a move to Ecuador. You certainly earned our trust.
Thank you again,
LeeAnn Langdon and Patrick Baker

LeeAnn Langdon

Paul’s Review

We retained Relocation Services of Ecuador in 2025, owned by Paul Wilches, to move our household goods from Oregon to Ecuador.

Paul is the consummate professional – very knowledgeable, excellent and prompt communication, available to assist at any moment, and with a calm presence much needed in such a time consuming and emotionally charged experience.

Paul guided us through this complex process with ease, and surprisingly with no wrinkles at all. We first ‘met’ via a zoom meeting, after which we received a comprehensive packet of paperwork to guide us through the process: selection of a container size, packing and labelling, shipping from Oregon to the CA seaport, arrival in Guayaquil and inspection, paperwork at the airport, and filing and legalizing with the Notary, and lastly, shipping to our home in Cuenca and to a storage facility.  This final leg required a non expected deposit which was timely returned by Paul.

The entire process went off without a hitch and remarkably, not one item (out of 264 boxes) was damaged.  We hope we never have to do this again (!) but, if we did, Paul would be the first person we would call.

Frank and Carrie

Cuenca, EC January 08th, 2026

Frank and Carrie Cuenca, EC January 08th, 2026

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